How far in advance should patients schedule non-emergency transportation services?
Patients are encouraged to schedule transportation at least 24 to 48 hours in advance to ensure availability and adequate planning for their medical appointments.
What modes of transportation does your company offer for non-emergency medical transportation?
Our company offers a range of transportation options tailored to the needs of our clients, including wheelchair-accessible vans, stretcher transportation, and ambulatory services.
Are your drivers trained to handle medical emergencies if they arise during transportation?
Yes, all our drivers undergo comprehensive training in CPR, first aid, and emergency response protocols to ensure the safety and well-being of our passengers.
How do you ensure patient comfort during transportation, especially for those with mobility issues or medical equipment needs?
Our vehicles are equipped with features to ensure patient comfort and safety, including wheelchair lifts, comfortable seating, and securement systems for medical equipment. Additionally, our drivers are trained to assist passengers with mobility challenges.
How do you handle scheduling changes or cancellations for transportation services?
We understand that circumstances can change, and we strive to accommodate our clients’ needs to the best of our ability. Patients can contact our scheduling department to make changes or cancellations, and we will do our utmost to adjust our services accordingly.
What Are your Cancellation policy?
If some one orders our service and cancels when driver is almost we charge half price
